We want you to feel confident starting with us. This policy explains cancellations and refunds for subscriptions, specialist sessions, and the Kit, in plain language.
01Subscription tiers
You can cancel a paid subscription at any time from your account. Cancellation stops the next renewal; you keep access until the end of the current billing period. Annual prepay is refundable on a pro-rata basis for the unused whole months, minus any add-ons already delivered.
02The Foundation tier
The Foundation tier is free. There is nothing to cancel or refund.
03Specialist consultations
Cancel or reschedule a booked session up to 12 hours before it starts for a full credit or refund. Sessions cancelled with less notice, or missed, are not refundable, as the specialist’s time was reserved.
04The Kit
Because the Kit is a personalized, tradition-customized physical product, we accept returns only for items that arrive damaged or defective. Report any issue within 7 days of delivery with photos, and we will replace the affected components or refund them.
05The founder’s book
A standalone book purchase can be refunded within 7 days if unopened and unused. Signed Premium Divine editions are non-refundable unless they arrive damaged.
06How refunds are issued
Approved refunds are returned to the original payment method (Razorpay for India, Stripe for diaspora) within 5–10 business days.
07Contact
For any refund or cancellation request, write to admin@srimad.in or call +91 8160958909.